SERVICES

Dexterous Collections

Frustrated that customers pay late?

We are here to help.

A best practice end-to-end Accounts Receivable (AR) process. We do not merely 'collect' - we 'connect'. We believe in building strong relationships with your customers, treating them with respect and understanding. This not only improves the collection process but also enhances your brand image and customer loyalty.

We get to know and understand your challenges, then provide customised Collection and Debtor Management services to ensure your investment drives your cash flow in the door.

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Why our clients outsource their Collections with us.

Dedicated focus on Cash Collections

In the dynamic and often unpredictable world of business, maintaining effective debtor management and collections processes is paramount. Your needs and focus can be pulled in many directions at time. Our collections team remain consistent in their approach and are not distracted with other needs of the business.
Strengthen your relationship with your customers

Our debtor management and collection services are more than just about recovery; they are about transforming your financial operations into a robust system that not only enhances your cash flow but also strengthens your customer relationships. We tailor our language and approach with your clients so that it is an extension of your brand and culture.
We do not merely 'collect' - we 'connect'. We believe in building strong relationships with your customers, treating them with respect and understanding. This not only improves the collection process but also enhances your brand image and customer loyalty.
Less Overheads

We effectively manage your outsourced team, taking any people-related headache away, and freeing your finance and sales team to focus on their core priorities. Plus, you save on staff salaries, training, and hardware costs associated with running your Collections team in-house.
Accuracy and Efficiency

Focusing on AR reconciliations and procedures day in day out, we make sure that your financial records are accurate and up-to-date. Our team is committed to resolving customer and AR queries and payment issues promptly, ensuring that your operations run smoothly and your customers have a pleasant experience through the relationship.
We understand how crucial it is to have consistent procedures for your collection efforts. Our team helps implement simple yet effective changes that can drastically improve your cash flow, putting you in a stronger financial position.

A Complete Collection Service

Dexterous will expertly manage your collections process, including:

Customer collections
Invoicing
Credit Notes
Allocating payments
AR Reconciliations
Building Customer relationships and resolving AR queries and payment issues
Timely processing and allocations of daily banking
Support to the finance team
Filing and archiving accounts receivable documents
Best practice collections processes and scripts
Management of Debtor inbox and queries

INSIGHTS

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You can

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Let’s discuss how we can provide you with a complete finance department to support your business today, tomorrow and into the future.

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