The Royal Hospital for Women case study header image

Supporting a Sydney Not-For-Profit to efficiently make a difference

As the registered charity of The Royal Hospital for Women, The Royal Hospital for Women Foundation (RWHF) focuses on transforming the life of women and newborns. In addition to government funding, RWHF fundraises at least $2m each year to finance the medical equipment, innovative research, people and programs needed to achieve their mission.

The Situation

Last year, RWHF identified that they wanted to maximise their team’s time towards their purpose – raising vital funds for the Hospital. However, a considerable level of daily accounting and administration is still required, and this not-for-profit organisation sought assistance to achieve this. The Foundation approached Dexterous to provide them with the quality bookkeeping services they needed and essentially to serve as a mini finance function for them.

The Solution

Firstly, Dexterous’ Client Manager Thomas King worked with RWHF to review their current finance operation. With limited time for daily tasks, it’s imperative their processes were efficient and effective.

Since the working relationship began, Thomas has been instrumental in providing the daily financial support they need in an efficient manner.

  • Dexterous has prepared the monthly reconciliation of bank accounts and credit cards ensuring the variety of Xero tracking categories unique to RWHF are accurately recorded throughout their daily banking transactions. These categories identify with the Foundation’s business goals – such as research, equipment, events – enabling RWHF an immediate understanding of their fundraising performance and informing where funds can be proficiently allocated to.
  • Efficiently managing the accounts payable loading and reconciliation of the daily donations from their online payment platform (Stripe) and online charity page (Funraisin).
  • Managing the monthly reconciliation of balance sheet accounts and total donations segmented by different causes.
  • Offering professional advice towards business operation discussions as invited by RWHF.

Ongoing Outcome

Engaging Dexterous to manage their daily finance tasks has allowed RWHF to streamline their internal workforce to suit their purpose. Outsourcing bookkeeping to a qualified accountant has also given them immediate access to professional business advice.

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Dexterous Group offers really competitive and high quality packages that add great value to our business. Outsourcing our payroll and accounting functions has allowed us to concentrate on growing out business. I will happily continue to recommend Dexterous group to our clients.

BELINDA ROETS, Quality Connex

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Dexterous Group has given us reliable, responsive and seamless accounting and bookkeeping services. The data and reporting that Dexterous Group provides has allowed us to be more customer focused as we have peace of mind that our bookkeeping and accounting function is in safe hands.


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Dexterous Group provides an efficient and transparent bookkeeping service. Their expertise in delivering accurate and focused monthly management reports has really identified ways to secure new business while keeping our resources lean and productive.


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We engaged Dexterous to provide our bookkeeping services and transition to cloud-based accounting software. Dexterous enabled us to transition to the cloud within a short time frame and in a very professional manner.

MARIVIN VAN STRALENDORFF, Carbon Reduction Institute

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As a start-up, it's extremely important for us to ensure we're getting the most value possible and we are in full control of our business costs.

MILLIE ZINNER, Motherhood App

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Dexterous Group’s expertise in compiling and presenting accurate and focused business insight reports has really helped WhiteSky Labs to identify ways to secure new business while keeping our own resources lean and productive.

STEVE WILSON, CEO, Whitesky Labs

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Dexterous has helped us have greater visibility over our team’s projects and overall business performance. Now we are able to make better business decisions efficiently and effectively.


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It genuinely has been of great help to me post-acquisition to have Dexterous’ support. Nick, you have a valuable cost effective solution for companies our size. Thank you.

MATTHEW JOHNSON, Sentral Head of Finance

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John Byrne, Neutral Bay Creative Activities Group

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