Solid solutions for a business requiring immediate finance support

Downtime whilst waiting for someone to start can be costly and what happens if you quickly realise this person is not going to work out? Sentral found themselves in a tricky situation when they required some immediate support due to a new hire that did not work out.

The Situation

Sentral required an immediate solution to replace an internal finance resource who had just started and they approached Dexterous for help.

The Solution

Dexterous Group immediately set out to provide additional capacity utilising our Sydney based team at a Senior Accountant (Client Manager) level for a period of time to work with the existing finance team to help stabilise the finance function. The Senior Accountant we provided was quickly supported by a Senior Bookkeeper as greater onsite support was required in the short to medium term.

Once things settled down Dexterous slowly introduced our Manila team to work with the existing Sydney based staff at Sentral to build depth and optimise processes. This had the additional benefit of reducing the cost of our service too.

The role Dexterous performed was a varied one as we also assisted Sentral across their more administration tasks as well as providing ongoing payroll support ensuring compliance with new Single Touch Payroll regulations from 1 July 2019.

During our intensive period working with Sentral, our Manila team also identified that the business was not currently registering for JAP (Job Action Plan) with the Office of State Revenue. As a result of our investigation the client was entitled to around a $30k cash rebate.

Ongoing Outcome

Sentral’s accounting and financial operations are now back on track, operating very smoothly with a highly capable internal resource and leaning on Dexterous for on-going payroll support.

The Head of Finance – Matthew Johnson, now has the time to concentrate on a more strategic view of the business and stakeholder management. This is something for a period of time earlier on in the year he was not able to do.

Don't just take our word for it

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Dexterous Group offers really competitive and high quality packages that add great value to our business. Outsourcing our payroll and accounting functions has allowed us to concentrate on growing out business. I will happily continue to recommend Dexterous group to our clients.

BELINDA ROETS, Quality Connex

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I have worked with a lot of accounting service providers, and I can confidently say Dexterous are the best I have worked with. Your team are very responsive, and always have the client top of mind.


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Since Nick and the amazing team at Dexterous came on board, Harmony Build has gone from strength to strength. This is in no small way due to the additional time I have each day to concentrate on the business.


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Dexterous Group has given us reliable, responsive and seamless accounting and bookkeeping services. The data and reporting that Dexterous Group provides has allowed us to be more customer focused as we have peace of mind that our bookkeeping and accounting function is in safe hands.


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Dexterous Group provides an efficient and transparent bookkeeping service. Their expertise in delivering accurate and focused monthly management reports has really identified ways to secure new business while keeping our resources lean and productive.


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We engaged Dexterous to provide our bookkeeping services and transition to cloud-based accounting software. Dexterous enabled us to transition to the cloud within a short time frame and in a very professional manner.

MARIVIN VAN STRALENDORFF, Carbon Reduction Institute

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As a start-up, it's extremely important for us to ensure we're getting the most value possible and we are in full control of our business costs.

MILLIE ZINNER, Motherhood App

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Dexterous Group’s expertise in compiling and presenting accurate and focused business insight reports has really helped WhiteSky Labs to identify ways to secure new business while keeping our own resources lean and productive.

STEVE WILSON, CEO, Whitesky Labs

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Dexterous has helped us have greater visibility over our team’s projects and overall business performance. Now we are able to make better business decisions efficiently and effectively.


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It genuinely has been of great help to me post-acquisition to have Dexterous’ support. Nick, you have a valuable cost effective solution for companies our size. Thank you.

MATTHEW JOHNSON, Sentral Head of Finance

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I do appreciate all the hard work and commitment of the Dexterous team and Kate is a pleasure to work with.

John Byrne, Neutral Bay Creative Activities Group

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We're part of your team

Dexterous Group is by your side. Our expert outsourced finance team provides the full spectrum of skills and resources you require to run an efficient and effective business. With a series of fixed-price packages on offer, you can easily scale up your support as you need.

Talk to us today about your business on 1300 996 928 or