Trupanion case study banner image

Helping a pet insurance business prepare for growth

Trupanion is a brand new company which was set up to offer pet insurance services.

The Situation

Director Stephen Rose joined Dexterous in February after deciding that he wanted a professional all-rounder to help Trupanion be ready for growth in the market after launch.

We sat down to listen to Stephen’s specific needs and presented him with Dexterous Group’s bespoke solutions.

The Solution

We had numerous Skype Group chats to finetune our offerings and diligently tailored a one-stop-shop solution to his specific business needs.

Stephen loved the fact that we kept him involved at every step in an efficient, but friendly manner.

“Dexterous Group has always given us prompt responses and advice tailored to our individual needs.” – Stephen Rose, Trupanion Director.

Ongoing Outcome

Outsourcing accounting functions to Dexterous Group has allowed Stephen to concentrate on Trupanion’s business growth.

Stephen pays a set fee per fortnight for our services which include full bookkeeping, payroll, management reports and compliance functions.

“Dexterous Group’s solutions have given us a solid foundation for scaling from our startup phase. It enables us to concentrate on daily operations knowing that we have an accurate financial position with reliable runway and burn rates.”

“By outsourcing these functions to Dexterous, we can keep core team members doing what they are good at, reducing the distraction that financial compliance and reporting can cause” – Stephen Rose, Trupanion Director.

Don't just take our word for it

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Dexterous Group offers really competitive and high quality packages that add great value to our business. Outsourcing our payroll and accounting functions has allowed us to concentrate on growing out business. I will happily continue to recommend Dexterous group to our clients.

BELINDA ROETS, Quality Connex

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I have worked with a lot of accounting service providers, and I can confidently say Dexterous are the best I have worked with. Your team are very responsive, and always have the client top of mind.


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Since Nick and the amazing team at Dexterous came on board, Harmony Build has gone from strength to strength. This is in no small way due to the additional time I have each day to concentrate on the business.


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Dexterous Group has given us reliable, responsive and seamless accounting and bookkeeping services. The data and reporting that Dexterous Group provides has allowed us to be more customer focused as we have peace of mind that our bookkeeping and accounting function is in safe hands.


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Dexterous Group provides an efficient and transparent bookkeeping service. Their expertise in delivering accurate and focused monthly management reports has really identified ways to secure new business while keeping our resources lean and productive.


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We engaged Dexterous to provide our bookkeeping services and transition to cloud-based accounting software. Dexterous enabled us to transition to the cloud within a short time frame and in a very professional manner.

MARIVIN VAN STRALENDORFF, Carbon Reduction Institute

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As a start-up, it's extremely important for us to ensure we're getting the most value possible and we are in full control of our business costs.

MILLIE ZINNER, Motherhood App

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Dexterous Group’s expertise in compiling and presenting accurate and focused business insight reports has really helped WhiteSky Labs to identify ways to secure new business while keeping our own resources lean and productive.

STEVE WILSON, CEO, Whitesky Labs

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Dexterous has helped us have greater visibility over our team’s projects and overall business performance. Now we are able to make better business decisions efficiently and effectively.


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It genuinely has been of great help to me post-acquisition to have Dexterous’ support. Nick, you have a valuable cost effective solution for companies our size. Thank you.

MATTHEW JOHNSON, Sentral Head of Finance

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I do appreciate all the hard work and commitment of the Dexterous team and Kate is a pleasure to work with.

John Byrne, Neutral Bay Creative Activities Group

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We're part of your team

Dexterous Group is by your side. Our expert outsourced finance team provides the full spectrum of skills and resources you require to run an efficient and effective business. With a series of fixed-price packages on offer, you can easily scale up your support as you need.

Talk to us today about your business on 1300 996 928 or