Donor Republic DexterLabs case study image

DexterLabs empowers Donor Republic’s growth

How do you use the full power of your business data? This was the question facing Dexterous client, Donor Republic.

The Situation

Donor Republic is an innovative fundraising and marketing agency for the not-for-profit sector. Directors Andrew Sabatino and Marcus Blease approached Dexterous to establish a more efficient and effective finance function and provide greater insight into their business performance.

“We thought our business numbers could work harder for us, but didn’t know how to extrapolate it from our current systems. We wanted to use our figures to help grow our business, not just satisfy compliance, but we were too busy to set aside the time to do it.” – Marcus Blease.

They wanted to be more than just compliant, they wanted immediate access to business insight. And to focus their capabilities on using current performance data to grow their business.

Donor Republic believes in the power of numbers to grow their business. They were after a solution to improve their management reporting to highlight key metrics and identify areas for improvement and growth. And to leverage new and available technology while remaining cost efficient. To achieve this, Dexterous tailored a Lab solution specific to their needs.

The Solution

Here’s how Dexterous approached the challenges they were facing and how they were addressed.

Firstly, Donor Republic’s P&L was reviewed and segmented to align with the business’ revenue drivers and objectives. Xero projects were already being used to track project profitability which provided a solid foundation. Xero has limited reporting functionality so Dexterous needed to introduce a new layer of quality reporting and use data mining techniques to draw out business insights.

To achieve this, Dexterous implemented Microsoft Power BI to produce online advanced insights reporting. We are very familiar with BI and it’s capabilities and we find it a great reporting tool for businesses wanting to drill down on and report on numbers that are generating the P&L. As a result, Donor Republic is able to analyse staff utilisation, project profitability at a glance and quickly isolate how to manage resources to improve performance. Dexterous has been able to manage the establishment of the dashboard reporting utilising its skills and resources from across its Sydney and Manila teams.

Ongoing Outcome

The reporting solutions will continue to evolve, however, immediate results have given Donor Republic greater control over and around it’s account management teams.

“Dexterous has helped us have greater visibility over our team’s projects and overall business performance. Now we are able to make better business decisions efficiently and effectively.” – Andrew Sabatino

Dexterous’ technology-focused approach aligns with Donor Republic’s digital expertise and innovative focus, and they now feel they have the immediate and online information needed to keep growing the business.

Don't just take our word for it

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Dexterous Group offers really competitive and high quality packages that add great value to our business. Outsourcing our payroll and accounting functions has allowed us to concentrate on growing out business. I will happily continue to recommend Dexterous group to our clients.

BELINDA ROETS, Quality Connex

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I have worked with a lot of accounting service providers, and I can confidently say Dexterous are the best I have worked with. Your team are very responsive, and always have the client top of mind.


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Since Nick and the amazing team at Dexterous came on board, Harmony Build has gone from strength to strength. This is in no small way due to the additional time I have each day to concentrate on the business.


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Dexterous Group has given us reliable, responsive and seamless accounting and bookkeeping services. The data and reporting that Dexterous Group provides has allowed us to be more customer focused as we have peace of mind that our bookkeeping and accounting function is in safe hands.


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Dexterous Group provides an efficient and transparent bookkeeping service. Their expertise in delivering accurate and focused monthly management reports has really identified ways to secure new business while keeping our resources lean and productive.


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We engaged Dexterous to provide our bookkeeping services and transition to cloud-based accounting software. Dexterous enabled us to transition to the cloud within a short time frame and in a very professional manner.

MARIVIN VAN STRALENDORFF, Carbon Reduction Institute

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As a start-up, it's extremely important for us to ensure we're getting the most value possible and we are in full control of our business costs.

MILLIE ZINNER, Motherhood App

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Dexterous Group’s expertise in compiling and presenting accurate and focused business insight reports has really helped WhiteSky Labs to identify ways to secure new business while keeping our own resources lean and productive.

STEVE WILSON, CEO, Whitesky Labs

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Dexterous has helped us have greater visibility over our team’s projects and overall business performance. Now we are able to make better business decisions efficiently and effectively.


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It genuinely has been of great help to me post-acquisition to have Dexterous’ support. Nick, you have a valuable cost effective solution for companies our size. Thank you.

MATTHEW JOHNSON, Sentral Head of Finance

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I do appreciate all the hard work and commitment of the Dexterous team and Kate is a pleasure to work with.

John Byrne, Neutral Bay Creative Activities Group

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We're part of your team

Dexterous Group is by your side. Our expert outsourced finance team provides the full spectrum of skills and resources you require to run an efficient and effective business. With a series of fixed-price packages on offer, you can easily scale up your support as you need.

Talk to us today about your business on 1300 996 928 or