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Dexterous assists small painting business in overcoming overdue compliance

A small, family-run professional painting provider based in Perth, Western Australia sought help correcting their outstanding compliance issues. Dexterous came in to provide advice and assistance whilst also overhauling their financial procedures and processes to help solidify business prosperity.

The Situation

In late 2018, the painting business, was shocked to be notified by the Australian Tax Office (ATO) that the company’s compliance obligations were overdue. This included business activity statements (BAS), instalment activity statements (IAS), income tax returns, Super contributions, and Single Touch Payroll reports. Seeking expert financial advice and support to expedite corrections of these obligations to avoid penalties, the company approached Dexterous to undertake a major compliance overhaul.

Led by Dexterous Client Manager, Thomas King, Dexterous assembled a small team of accountants based offshore in Manila to work on this major accounting project. Utilising cloud-based software systems, the team immediately began working seamlessly with the client to investigate, analyse and correct the painting company’s accounting system and records.

Further, when the coronavirus pandemic hit in 2020, the business became at risk of being excluded from COVID-19 relief subsidies provided by the ATO due to the existing compliance issues. With Dexterous already on hand, they could leverage the team’s expert knowledge and constructive working relationship with the ATO to try to navigate the compliance issues.

The Solution

Dexterous have successfully adapted the aforementioned business’ finance function in numerous ways. Firstly, Dexterous have been able to correct and manage the client’s compliance obligations by:

  • Reconciling all bank accounts from 2018 to date
  • Lodging all compliance from 2018, 2019 and 2020 whilst negotiating ATO payment plans as required,
  • Working with the ATO to enable the painting company’s access to the JobKeeper and cash flow boost government subsidies.

Secondly, Dexterous have supported the client to improve their accounting and bookkeeping function. These essential updates will effectively and efficiently support the team to focus on growing their sales and services across Perth. Thus far, Dexterous have assisted with:

  • Upgrading the company from paper invoicing and payment to a bookkeeping software system that enables online reporting and lodging
  • Introducing online accounting to the team and training staff to use Xero
  • Integrating a more robust accounts payable and receivable function to allow the company informed cash flow reporting
  • Providing management reporting to track the company’s financial wellbeing

Lastly, with the business’ accounting and bookkeeping function updated and operating efficiently, Dexterous will soon commence managing monthly balance sheet account reconciliations, and financial reporting and analysis to management. 

Ongoing Outcome

he painting business’ financial function has been transformed from a cumbersome, manual, accounting effort to a streamlined, efficient accounting system that supports their everyday business performance and ongoing growth. With the introduction of digital solutions by Dexterous, the client can now utilise and understand their business data instantly to enable informed decision-making across all areas of their business.

Dexterous’ professional advice and guidance has helped us overcome a challenging time as a business. Plus, our accounts are now set up to run more efficiently which helps us focus our time on our client work.

-a representative from the painting services provider.

Don't just take our word for it

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Dexterous Group offers really competitive and high quality packages that add great value to our business. Outsourcing our payroll and accounting functions has allowed us to concentrate on growing out business. I will happily continue to recommend Dexterous group to our clients.

BELINDA ROETS, Quality Connex

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I have worked with a lot of accounting service providers, and I can confidently say Dexterous are the best I have worked with. Your team are very responsive, and always have the client top of mind.


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Since Nick and the amazing team at Dexterous came on board, Harmony Build has gone from strength to strength. This is in no small way due to the additional time I have each day to concentrate on the business.


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Dexterous Group has given us reliable, responsive and seamless accounting and bookkeeping services. The data and reporting that Dexterous Group provides has allowed us to be more customer focused as we have peace of mind that our bookkeeping and accounting function is in safe hands.


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Dexterous Group provides an efficient and transparent bookkeeping service. Their expertise in delivering accurate and focused monthly management reports has really identified ways to secure new business while keeping our resources lean and productive.


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We engaged Dexterous to provide our bookkeeping services and transition to cloud-based accounting software. Dexterous enabled us to transition to the cloud within a short time frame and in a very professional manner.

MARIVIN VAN STRALENDORFF, Carbon Reduction Institute

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As a start-up, it's extremely important for us to ensure we're getting the most value possible and we are in full control of our business costs.

MILLIE ZINNER, Motherhood App

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Dexterous Group’s expertise in compiling and presenting accurate and focused business insight reports has really helped WhiteSky Labs to identify ways to secure new business while keeping our own resources lean and productive.

STEVE WILSON, CEO, Whitesky Labs

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Dexterous has helped us have greater visibility over our team’s projects and overall business performance. Now we are able to make better business decisions efficiently and effectively.


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It genuinely has been of great help to me post-acquisition to have Dexterous’ support. Nick, you have a valuable cost effective solution for companies our size. Thank you.

MATTHEW JOHNSON, Sentral Head of Finance

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I do appreciate all the hard work and commitment of the Dexterous team and Kate is a pleasure to work with.

John Byrne, Neutral Bay Creative Activities Group

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We're part of your team

Dexterous Group is by your side. Our expert outsourced finance team provides the full spectrum of skills and resources you require to run an efficient and effective business. With a series of fixed-price packages on offer, you can easily scale up your support as you need.

Talk to us today about your business on 1300 996 928 or