Dexterous bolsters finance function of HR SaaS operator

Humanforce is a Sydney, Australia-based global provider of cloud-based workforce management solutions aimed at roster-driven, shift-based workforces that’s used by more than 1,300 businesses across 23 countries. Humanforce’s software solution streamlines onboarding, scheduling and time tracking for employees, while helping businesses improve productivity, optimise costs and realise compliance confidence.

The Situation

In 2021, Humanforce wished to transform their finance team to support the growth of their cloud-based workforce management tool efficiently and effectively. With sales growing exponentially, the company simply didn’t have the capacity with internal resources to stay on top of their daily finance tasks and responsibilities.
Humanforce were aware they needed to establish a highly scalable solution for their finance team and, as such, they approached Dexterous to step in and support.

The Solution

Working in collaboration with Humanforce’s CFO, Head of Finance and Accountant, Dexterous set to work. Initially, Dexterous supported the team with collections, accounts payable, and email administration. Over time, Dexterous increased its support to assist Humanforce onsite and remotely managing daily finance tasks such as bank reconciliations and accounts receivable and assisting with month-end preparations.
Since inception, Dexterous has:

  • Streamlined internal processes of the finance function. For example, month end is now completed in three working days instead of two weeks.
  • Provided professional knowledge and advice to guide seamless integration of payment gateways into their accounting system.
  • Assisted with software implementation projects to improve system integration that saves time.
  • Worked flexibly with Humanforce’s internal team members based on their evolving needs.

Ongoing Outcome

Humanforce considers Dexterous an essential part of its finance function. Every month, Dexterous effectively assist the finance function of their business allowing internal staff to focus on new sales and business growth.
Currently, Dexterous is helping Humanforce with a new ERP implementation project that will streamline their systems and aid in real-time data insights.

Don't just take our word for it

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Dexterous Group offers really competitive and high quality packages that add great value to our business. Outsourcing our payroll and accounting functions has allowed us to concentrate on growing out business. I will happily continue to recommend Dexterous group to our clients.

BELINDA ROETS, Quality Connex

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I have worked with a lot of accounting service providers, and I can confidently say Dexterous are the best I have worked with. Your team are very responsive, and always have the client top of mind.


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Since Nick and the amazing team at Dexterous came on board, Harmony Build has gone from strength to strength. This is in no small way due to the additional time I have each day to concentrate on the business.


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Dexterous Group has given us reliable, responsive and seamless accounting and bookkeeping services. The data and reporting that Dexterous Group provides has allowed us to be more customer focused as we have peace of mind that our bookkeeping and accounting function is in safe hands.


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Dexterous Group provides an efficient and transparent bookkeeping service. Their expertise in delivering accurate and focused monthly management reports has really identified ways to secure new business while keeping our resources lean and productive.


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We engaged Dexterous to provide our bookkeeping services and transition to cloud-based accounting software. Dexterous enabled us to transition to the cloud within a short time frame and in a very professional manner.

MARIVIN VAN STRALENDORFF, Carbon Reduction Institute

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As a start-up, it's extremely important for us to ensure we're getting the most value possible and we are in full control of our business costs.

MILLIE ZINNER, Motherhood App

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Dexterous Group’s expertise in compiling and presenting accurate and focused business insight reports has really helped WhiteSky Labs to identify ways to secure new business while keeping our own resources lean and productive.

STEVE WILSON, CEO, Whitesky Labs

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Dexterous has helped us have greater visibility over our team’s projects and overall business performance. Now we are able to make better business decisions efficiently and effectively.


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It genuinely has been of great help to me post-acquisition to have Dexterous’ support. Nick, you have a valuable cost effective solution for companies our size. Thank you.

MATTHEW JOHNSON, Sentral Head of Finance

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I do appreciate all the hard work and commitment of the Dexterous team and Kate is a pleasure to work with.

John Byrne, Neutral Bay Creative Activities Group

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We're part of your team

Dexterous Group is by your side. Our expert outsourced finance team provides the full spectrum of skills and resources you require to run an efficient and effective business. With a series of fixed-price packages on offer, you can easily scale up your support as you need.

Talk to us today about your business on 1300 996 928 or