Purpose of Role
A values-driven organisation, Dexterous manages and runs internal finance teams for our clients. We do so by leveraging ‘off the shelf’ or RPA technologies and engaging a global workforce to provide our clients with a highly scalable, full-service financial team. Through this refreshing and innovative approach, we empower businesses to realise their impact.
Supporting the Service Delivery Manager and the broader team, the Senior Accountant is responsible for managing a diverse range of functions and providing expert accounting support to clients.
Key Accountabilities & Responsibilities
Technical Expertise
- Supervise/review monthly reconciliations to ensure accurate recording of transactions and help to resolve any discrepancies.
- Review vendor invoices and expense reports and ensure accuracy and timeliness in recording payables and payments.
- Oversee the payroll process, ensuring compliance with tax regulations and accurate payroll calculations and responding to payroll-related queries in a prompt manner.
- Prepare financial reports and analysis for management’s review, providing insights and recommendations based on data.
- Ensure compliance with IAS, BAS, FBT, Payroll Tax, Superannuation, Payment Summary requirements.
- Provide leadership, support, and day-to-day instruction to Junior and Intermediate Accountants to enable them to complete the task within the assigned deadline.
Client and relationship management
- Take ownership of responses and outcomes, ensuring prompt and accurate resolution of client inquiries and concerns.
- Demonstrate integrity and professionalism in all client interactions, fostering rapport and building client confidence through a deep understanding of their financial and business objectives.
- Ensure issues are actively addressed and queries are responded to or resolved in a timely manner (within 24-48 hours).
- Provide support and guidance to junior team members when faced with client challenges.
- Escalate client issues to the Team Leader or Client Delivery Manager where appropriate.
Leadership and management
- Provide leadership, support and day to day instruction to Junior Accountants to enable them to complete the work assigned to them within the assigned deadline and productivity target.
- Undertake and manage formal and informal performance and development of direct reports through regular two-way feedback, coaching, support and guidance.
- Identify and support training needs and career development opportunities for direct reports.
- Ensure direct reports are undertaking and prioritising work in accordance with business priorities.
- Actively encourage and support group wide initiatives.
Process and continuous improvement
- Regularly and actively assess for opportunities for process improvements (both internally and for clients).
- Actively participate in continuous improvement projects (both Dexterous and clients), supporting the delivery of the projects on time, budget, within scope and according to desired outcomes.
- Actively encourage Junior Accountants to contribute to discussions relating to business processes and procedures.
Quality Assurance
- Ensure process documentation is written for all client processes and tasks are completed accordingly.
- Ensure process documentation is kept up to date.
- Ensure timely updating of key systems for all client deliverables. E.g. daily timesheets in XPM, regular reconciliation of accounts.
- Maintain accurate and up to date information on the appropriate client (and internal) platforms and systems.
- Conduct regular reviews to ensure Junior Accountants are following standard processes and procedures.
Time management
- Ensure that work is prioritised in accordance with business priorities.
- Ensure daily timesheets are accurately maintained and presented on a timely basis.
- Ensure on-time attendance to work in accordance with internal policies and procedures.
Key Performance Indicators
Client and relationship management
- Quarterly feedback from clients indicates a satisfaction rate of 80%
- Client work is completed by the required deadline and client queries are responded to within 48 hours
Leadership and management
- Employee turnover of direct reports <15%
- Performance and development plans in place and on time for 100% of direct reports
- All direct reports complete 100% allocated tasks within required timeframe/deadline
- Actively push groupwide initiatives via internal communication methods (e.g. Microsoft Teams, Email and team meetings)
Process and continuous improvement
- Every six months, explore at least one opportunity for new technology implementation
Quality Assurance
- All Asana processes are actively managed and completed on time
- All clients have up to date process documentation
- Ensure systems and processes are in place for continuity of client and operational deliverables
- All tasks are completed and managed within the required deadline
Stakeholders
Internal
- CFO Advisory team
- Client Management team
- Global team
External
- Clients
- Governing Bodies
- Regulators
- Professional bodies
- Australian Taxation Office
To be successful in this role you will have:
Skills
- Strong financial acumen
- Excellent time management skills
- Strong relationship building skills
- Strong verbal and written communication skills
- Excellent organisation and analytical skills
- Able to work under pressure and achieve expected result
- Critical thinking and problem solving ability
Experience
- Bachelor’s degree in Accounting or related field
- CA or CPA qualification (preferred)
- Proven experience in a similar role, ideally in a fast-paced and dynamic environment
- Knowledge and experience in Australian accounting practices, bookkeeping, tax, BAS/GST/FBT
- Working knowledge of financial reporting standards
- Proficiency in accounting software (XERO, Quickbooks)
- Experience managing multiple clients
- Excellent analytical and problem-solving skills
- Strong attention to detail and accuracy
To be successful in this role you will have:
If you possess the skills and qualifications outlined above, we would love to hear from you. Please submit your resume and cover letter to recruitment@dexterousgroup.com.au, outlining your relevant experience and why you are interested in joining Dexterous.
We are committed to promoting diversity and inclusion within Dexterous, fostering an environment where everyone feels valued and respected. We encourage applicants from diverse backgrounds and are dedicated to providing equitable access to all employment opportunities. Flexibility is fundamental to our culture, and we are open to discuss accommodations to support individual needs, differences, disabilities, and working arrangements. Please inform us of any adjustments needed during the recruitment process – we would be happy to oblige.
